The M.T.A. workers, who once sold tokens to transit riders, will now provide roaming customer service in subway stations. Source: New York Times
Posts published in “New York City Transit Authority”
N.Y.C.’s New Subway Chief Comes From Boston and Doesn’t Own a Car
By Gotham Rex on March 23, 2022
Richard A. Davey, a former Massachusetts transportation secretary, will be the first permanent president of New York City Transit since the start of the pandemic. Source: New York Times
New York City Shuts Train Service as Ida Barrels Through Region
By Gotham Rex on September 2, 2021
About 200 people were rescued from a train near Newark Airport on Wednesday night as heavy rains and flooding shut down major train routes. Source: New York Times
Why NYC Subway Wait Times Feel Longer Than Ever
By Gotham Rex on July 13, 2021
The pandemic and a hiring freeze have led to a shortage of train operators, conductors and workers in New York City, forcing thousands of subway trips to be canceled. Source: New York Times
Heavy Rains Pound New York City, Flooding Subway Stations and Roads
By Gotham Rex on July 8, 2021
More than a dozen people were rescued from a flooded highway in the Bronx, and more rain was expected overnight as Tropical Storm Elsa hit. Source: New York Times
Attacker Stalked Women in Brooklyn for Weeks as Police Stayed Silent
By Gotham Rex on February 4, 2021
Women were repeatedly being assaulted at or near a Williamsburg subway station, but the police failed to post warnings. One victim’s social media post finally led to an arrest. Source: New York Times
MTA Worker Accused of Overtime Fraud Made $461,000 in One Year
By Gotham Rex on December 3, 2020
Five transit employees put in claims for ‘almost physically impossible’ shifts, a prosecutor said. That allowed them to outearn even New York’s governor. Source: New York Times
Crowded Subways? Yes, in Neighborhoods Where People Have to Go to Work
By Gotham Rex on December 2, 2020
Even as Manhattan stations remain eerily empty, a surge of commuters in other boroughs has pushed overall ridership to 30 percent of normal levels. Source: New York Times
Finally, a Subway Map With Real-Time Train Locations and Delays
By Gotham Rex on October 21, 2020
The Metropolitan Transportation Authority’s new digital map also includes updates on elevators and escalators that are out of service. Source: New York Times
In Emptier Subways, Violent Crime Is Rising
By Gotham Rex on October 12, 2020
Reports of homicides, rapes and burglaries are posing another challenge to regaining the confidence of passengers during the pandemic. Source: New York Times
New York City Begins Phase 1 of Reopening
By Gotham Rex on June 8, 2020
After months of a devastating outbreak, the city is officially back in business, with as many as 400,000 people returning to work. Source: New York Times
Returning to Work on the Subway? Here’s What You Need to Know
By Gotham Rex on June 8, 2020
As riders prepare to start riding the trains again during New York City’s initial reopening, the safety of public transit is a big question. Source: New York Times